Customer Support & Answers

How do I reschedule my booking?

Log into your Sweet Glimmer account or contact our support team at [email protected]. We’ll help you find a better time instantly.

Which areas do you cover?

We serve all of Greater London. For other locations, please reach out to our team to check availability.

What payments do you accept?

We accept all major cards and secure online payments during booking. No cash payments, ensuring every transaction is traceable and safe.

Are your mechanics certified?

Yes, all our technicians are certified, background-checked, and receive ongoing training to meet the latest automotive standards.

What if more work is needed after inspection?

You will be clearly informed with a quote before proceeding. No additional repairs will be carried out without your approval.

Can I cancel my booking?

Yes, you can cancel up to 24 hours before your appointment for a full refund. See our Terms of Use for details.